Horizon conveniently integrates your fixed and mobile capabilities so that you never miss a call.
Callers need only dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.
Horizon provides a broad range of call handling features that are accessed via the web.
The dashboard gives you convenient access to information such as your call history, voicemail and recorded calls.
Personalised settings are quick and easy to set, ensuring your calls are handled effectively.
Our Cloud offering is the Horizon Platform, which is in partnership with Gamma Communications who are the leading UK provider since 2001 in Cloud Telecoms.
Panatec has provided this solution since its deployment in the UK and can offer existing or new clients the very best solution in the Cloud communications.
Panatec are proud sponsors of Tom Boardman in the British Touring Car Championship 2018. Tom has secured a drive back in the BTCC at the wheel of one of the popular MG6 cars, he is driving for AMD.
Tom Boardman has raced in World Touring Cars, British Touring Cars and the TCR Championship. On his journey to the pinnacle of the Touring Car scene, he has also won the Spanish SEAT Supercopa Championship and the SEAT Cupra Smartnav Championship.
Tom would become the youngest driver in the history of the BTCC when he joined the Production Class of the 2001 series with his family-run Tom Boardman Racing team.
Record inbound or outbound calls for compliance, customer service or audit purposes.
This optional feature allows secure online access to file storage and retrieval of call details.
You can set Horizon to record some calls, all calls or record calls on demand.
This feature can be set up within 10 mins on the Horizon be it for one user or 100 users.
Horizon is ideal for any size of business and is highly-effective in organisations that have more than one site that work together. The system is capable of serving hundreds of employees. Here are some examples of how Horizon is often used:
Businesses with employees who are regularly on the move or out of the office will never lose calls as each user can simply tell the system, at the click of a mouse, where their calls should be sent: their desk, their mobile (or both) or their colleague. And if they miss a call they can pick up their voicemail no matter where they are.
BT Wholesale has announced that from 2020 you will no longer be able to purchase integrated services digital network (ISDN) and public switched telephone network (PSTN) circuits as it targets a 2025 switch off date.
Questions are naturally being asked. Will BT really flick the switch in 2025? What needs to be in place before that can happen, and what are the options for those currently on ISDN/PSTN circuits?